Customer Condition

Inventory consists of mixed-condition merchandise that may include Like New, Open Box, Grade A, Grade B, Untested Customer Returns, Used, and Damaged products.

Items may range from new or like new condition to visibly used, damaged, incomplete, or non-functional condition. Merchandise may include cosmetic blemishes, scratches, dents, missing accessories, damaged packaging, signs of prior use, or operational issues.

Condition and functionality will vary by item. Buyers should review the manifest carefully for condition designations where available.

Manifest Accuracy & Lot Information

The manifest is provided as a representation of the overall contents of the lot and should be used as a close guide. Manifest inaccuracies may be up to 15% of the units, with possible overages and shortages.

While we do not guarantee 100% accuracy, we will assist buyers missing an item that constitutes at least 50% of the lot's retail value, based on the provided manifest, with an in-store credit. We do not support credit requests or refunds otherwise and will never ask buyers to pay extra for an overage.

Please note that pallet count is an estimate and not guaranteed. Inventory is palletized to optimize load configuration for safety and efficiency, which may result in minor variations in the final pallet count.

Manifest descriptions, grades, and condition designations are provided for reference purposes only and should not be considered a guarantee of functionality, completeness, or cosmetic condition.

All merchandise is sold "AS IS." No credits, returns, refunds, or adjustments will be provided based on product condition, cosmetic appearance, completeness, functionality, or buyer expectations.

Additional Buyer Information

Products may be missing accessories, components, manuals, retail packaging, cables, remotes, chargers, hardware, or other items that may have originally been included by the manufacturer.

Batteries, rechargeable batteries, battery life, and battery performance are not tested and are not guaranteed.

Smart devices, electronics, and connected products may contain user accounts, passwords, activation locks, cloud locks, or other restrictions that prevent full functionality. Buyers are responsible for resetting, unlocking, or reconfiguring such products where possible.

Software licenses, digital downloads, subscriptions, activation codes, and promotional offers are not guaranteed and may have been previously redeemed or expired.