How to Profit from Buying Truckloads of Customer Returns

Whatever business you’re in, be it selling at a flea market, online sales, wholesale, running a store etc., you’ll know the importance of sourcing your stock at the lowest price possible.

For many retail businesses, this means sourcing merchandise from an online liquidation marketplace. Often, a business will buy a pallet – or several pallets – of goods from a liquidator, and it’s a great way to maximize profits while keeping costs down to a minimum.

But what if you’re looking to save even more money on not just the purchasing price you can get from a liquidator, but on your transportation costs too? If that’s you, then you should take a look at buying truckloads of untested customer returns instead.

Truckloads vs. Pallets

A liquidator not only sells single pallets via live auction, but also ‘less than truckload’ (LTL) loads and full truckloads of liquidated stock. By buying a truckload of merchandise from a liquidator, you will make considerable savings over buying a single pallet of stock.

Let’s take a look at the advantages of buying a truckload of liquidated stock over a pallet from a liquidator.

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Lower Shipping Costs

Because you’re buying pallets of customer returns by the truckload as opposed to individually, your shipping costs will be reduced considerably. By buying a truckload of liquidated stock, you’ll save money by streamlining your load processing costs. Put simply, a bulk purchase costs less to transport to your business than multiple single purchases, all of which need to be shipped separately and will therefore cost considerably more.

Liquidators can organize delivery of your truckloads of customer returns, you can pick them up yourself, or you can use your own courier service. The choice is yours. If you do decide to take the latter option, you may save money on shipping, though it’s worth seeing what a liquidator can offer in terms of shipping costs as it may actually be cheaper to use their services instead of your own.

No Cherry Picking

A truckload of customer returns purchased from a liquidation marketplace will arrive in ‘untested’ condition, which means the merchandise will come straight from a big-name retailer such as Walmart liquidations without first being sifted through by a middle man. In other words, there’s no syphoning off of the good stuff by a wholesaler to sell at a higher price point. You’ll receive a manifest for each truckload of untested customer returns, meaning you’ll always know exactly what you can expect to receive.

Quality Assurance

When you buy a truckload of customer returns from a company such as Direct Liquidation, you’ll have the peace of mind of knowing it comes from one of the biggest retailers in the country. In the case of Direct Liquidation, that company is Walmart. This means the goods you buy will be of the highest quality, and they’ll come from some of the most trusted manufacturers on the planet such as Apple, Microsoft, Sony and Samsung. Not only are you buying at a much lower price – you’re also buying the best there is.

Stock Reliability

Thanks to the unique relationship liquidators enjoy with their suppliers, there’s always a constant turnover of top-quality, cheap wholesale merchandise to choose from on a liquidator’s website. Simply inform a liquidator how much stock you require, and in what frequency you require it, and they will make sure you never run out of the vital supplies your business needs.

Dedicated Customer Support

Liquidators such as Direct Liquidation value their customers. They have a dedicated team of knowledgeable liquidation specialists who are there to provide you with the best experience possible and ensure you receive a constant supply of the best-quality truckloads of customer returns. Every customer has direct access to a customer support specialist, who will walk them through the truckload buying process, and who will make sure that costs are kept to the bare minimum by optimizing your orders and lowering your freight shipping costs.

Increased Profits

refurbished electronics

There are two advantages to buying truckloads of customer returns over single pallet loads or LTL loads. The first is that you’ll receive liquidated merchandise direct from a retailer such as Walmart who, because they wish to dispose of the thousands of items of customer returns they receive in store every year to free up valuable shelf space for new product lines, wish to sell it on quickly and cheaply. And because you’re buying in bulk, truckloads of customer returns are considerably cheaper than their LTL and single pallet counterparts. Thanks to the savings you’ll make this way, you’ll be able to make more profit when it comes time to sell the goods you buy from a liquidation business on to your customers.

Making A Profit By Buying Truckloads

With hundreds of lines of products available to buy in truckloads from an online liquidation marketplace, you’ll be able to receive a constant supply of untested customer returns at a price you simply won’t find anywhere else.

As we have explained, by minimizing the amount of orders you make into a truckload of merchandise, you’ll be able to save a huge sum of money on freight shipping costs too, and that means you’ll be able to maximize your profits.

Buying customer return pallets by the truckload – which come in a number of categories from ‘as new’ to ‘tested-not-working’ – is a great way of increasing your company’s profits because you’ll be getting high-quality merchandise at a much lower price than you would be able to find from traditional wholesale sources. And because you’re also buying them in much greater quantity, you’ll be amazed at the savings you can make on products from some of the world’s most trusted manufacturers.

Low Prices, Happy Customers


In this day and age, customer loyalty is almost a thing of the past thanks to the rise of e-commerce and the explosion of competition. Customers are looking for top-quality goods at the lowest possible price.

Luckily, by focusing your stock purchases on a liquidation marketplace, and by buying returns pallets by the truckload as opposed to by the pallet or LTL, you’ll be able to secure not only a steady supply of great quality merchandise, but crucially merchandise that has cost you considerably less that you can then sell on to your customers at a lower price than your competitors can hope to offer.

Those low prices will result in happy customers, and we all know what happy customers means: more chance that they’ll return to your business and purchase from you again.

If you want to increase profits from the goods you purchase wholesale, you need to look at what a liquidator can offer your business. Buying truckloads of customer returns will both save you money and make you money. In this ferociously competitive retail age, that’s pretty much all you need to know.

Direct Liquidation is a goTRG company.

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Jordan Hall

Jordan currently works as a sales representative for Direct Liquidation, assisting businesses with product sourcing of liquidated merchandise from the largest retailers in the world. Whether you are looking for a pallet or a truckload Jordan is here to help you grow your business.

Schedule a sales callback with Jordan right now or check out his latest liquidation deals.